American Screening, LLC
The FTC filed suit against American Screening, LLC for failing to fulfill shipping promises on PPE products including face masks and sanitizer during the COVID-19 pandemic. The company allegedly violated the FTC's Mail, Internet and Telephone Order Rule by not notifying consumers of shipping delays in a timely manner and failing to offer cancellations and prompt refunds. This is a consumer protection enforcement action related to order fulfillment practices rather than health marketing claims.
Required actions (1)
The lawsuits allege that the companies violated the FTC's Mail, Internet and Telephone Order Rule (Mail Order Rule), which requires that companies notify consumers of shipping delays in a timely manner and give consumers the chance to cancel orders and receive prompt refunds.
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